YOUR BUSINESS'S
NEW BEST FRIEND.
Senior-level Virtual Assistant & Admin Support for Small Businesses in Warrnambool, Victoria & Australia-Wide.
You've worked all day on the tools, with your clients or on a project, and now the invoicing's still sitting there. Your inbox is overflowing. You constantly feel like you're scrambling to find the time to do it all. That's where I come in.
I'm Jarrah, and I've spent 13+ years handling admin, operations and executive support for people who don't have time to do it themselves, including over a decade inside the Magistrates' Court of Victoria. Now I bring that experience to small businesses and trades across Warrnambool, Victoria, and Australia-wide, remotely.
ADMIN SUPPORT IN YOUR BUSINESS CAN LOOK A LITTLE LIKE THIS
Nothing double-booked, nothing missed
Calendars, meetings and deadlines managed properly, so nothing falls through the cracks (or the calendar).
Get paid,
not chased
Quotes out on time, invoices followed up before they're overdue, so cash flow doesn't depend on you remembering.
No enquiry
left on read
Every email, DM and enquiry gets answered and followed up, so leads don't go cold while you're flat out.
Systems that hold up, so you don't have to
Documented processes and SOPs, so your business keeps working even when you're not the one doing it.
Why you should bring me in.
You didn't start your business to spend your evenings on admin. Most of the tradies and small business owners I work with are the same: they're good at what they do, and the admin is the bit that gets pushed to the back burner over and over again.
You don't need another person to manage. You need someone who can step into your business, understand how things actually work, and take ownership of the admin without you having to check in on it. That's the difference between hiring help and getting a support partner.
I pick up the parts you'd rather not do: the emails, the invoicing, the scheduling, the follow-ups nobody else remembers, including the enquiry that's been sitting unanswered for three days. Genuinely, the repetitive, needs-to-be-consistent stuff other people dread is the stuff I actually enjoy. Once I'm across how your business runs, I get into a rhythm with it, and things that used to eat your evenings get handled properly during the day, by me.
The businesses who need this
-
Trades and construction businesses with quoting, invoicing, and scheduling piling up between jobs.
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Small business owners ready to hand over the repetitive admin eating their week.
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Growing teams that need an experienced admin and operations partner, without the cost of another employee.
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Creative professionals who need their systems set up properly, and kept running.
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Directors and leaders who want things handled without having to check in on them.
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Lawyers and barristers who need accurate, confidential document and case admin.
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NDIS providers who need claims that don't get knocked back.
There's no minimum hours required. Support flexes with your workload, whether that's a steady weekly presence, project-based work, or extra hands through a busy stretch.
Based in Warrnambool, I work virtually across Victoria and with clients right across Australia, in Australian business hours.
ADMINISTRATION SERVICES FOR SMALL BUSINESS
Business Administration & Operations Support
Invoicing piling up, an inbox you can't keep on top of, no system that holds together when you're flat out. I take care of the emails, invoicing, cash flow forecasting and CRM setup, plus the SOPs that mean your business doesn't fall over when you're not the one holding it.
Executive Assistant
& Board Support
Board papers to prepare, meetings to coordinate, correspondence that needs careful attention, and not enough hours to do it all yourself. I handle the meeting coordination, board papers, minute taking and travel planning, so you can get on with the bigger picture tasks.
Solo Lawyer & Barrister Admin Support
Bundling the night before a hearing, briefs to manage, and no clerk or PA dedicated just to you. I bring 11+ years inside the Magistrates' Court of Victoria to support barristers, solo practitioners and small legal teams, so the admin and liaison work gets handled properly, not squeezed in around everything else.
SOUND LIKE SOMETHING YOU'D LIKE?
Here's how to get started
1
Send me an email or fill out the contact form
Tell me roughly what's piling up or what you need a hand with. It doesn't need to be polished, just enough for me to get a sense of what you're after.
2
I'll get back to you to find a time to chat & send an onboarding form
Just a quick back and forth to find a time that suits you. I'll also send a short onboarding form beforehand, so we're not starting from scratch on the call.
3
We chat
This is where we work out exactly what I can take off your plate, and what I'll need from you to get started: logins, system access, that sort of thing. No pressure, no obligation, just a proper conversation about what would actually help.
4
If it's a good fit, I'll send through a service agreement
Nothing gets signed until we're both sure this makes sense and the agreement keeps us both safe and in control.
5
Once signed, We get started!
The moment it's signed, it's off your plate. The practical work ramps up over the first week or so, mostly getting logins and access sorted properly, then everything after that can run smoothly.
Working together, made simple.
You'll always know what's been done and what's still on the list, because I keep things visible rather than leaving you to wonder. No chasing, no guessing, just steady, reliable support that fits around how your business actually runs.
